While the Smart Charge Hawaii program has officially ended, EV drivers in Hawaii can continue to earn rewards for smart charging their EV with the free ev.energy app!
Connect your EV or home charger to ev.energy to charge on the greenest and cheapest electricity, track your EV charging at home and on the go, and help improve grid reliability across the islands.
Earn a $5 Amazon gift card after your first 5 smart charges - and continue to smart charge to earn reward points you can spend on additional $10 gift cards.
Join over 1,000 EV drivers in Hawaii earning rewards for smart charging
Program Update: The official Smart Charge Hawaii program has ended, however you can continue to save on EV charging with the free ev.energy app in other ways.
The enrollment incentive and participation bonus for Smart Charge Hawaii are only available to participants who enrolled their EV by November 30, 2024. Enrollment after this date will not qualify for these benefits. You can now earn rewards for Smart charging your EV, and may also benefit from our Solar smart charging features.
Connecting your EV or charger to the free ev.energy app only take 3 minutes!
After creating your free account in the app, you will connect your EV and/or home charger to the ev.energy platform.
We connect to your vehicle or internet-connected charger via telematics - with no hardware required.
The app supports multi-vehicle if you have more than one EV.
You will be joining a growing community of over 1,000 other EV drivers in Hawaii who are already earning rewards for smart charging.
Over 150,000 EV drivers worldwide rely on the ev.energy app to driver on cheaper, cleaner, simpler EV charging.
It only takes 3 minutes to join, get started today!
Earn a $5 Amazon gift card after your first 5 smart charges!
Earn additional $10 Amazon gift cards for every 30 smart charges you complete. Use the Rewards to tab to track and redeem your reward points.
Your EV charging and costs are summarized on the Dashboard, and you can view your charging history on the Stats tab.
We'll also send you a personalized monthly email of your charging stats and reward points earned.
The ev.energy algorithm first prioritizes your charging to meet your customized ready-by schedule, and to cheaper electricity times based on your electricity rate.
It then aligns your charging to periods of lower strain on the grid, when the most renewable energy is available.
It's a win-win-win for you, the grid, and the planet!
Join over a thousand EV drivers in Hawaii earning rewards with ev.energy
If you need support with the ev.energy app orSmart Charge Hawaii, please refer to the FAQ or contact us by email at SmartChargeHI@ev.energy
ev.energy is continually adding new vehicle models to expand the list of EVs and chargers that are compatible with the free mobile app.
Below is the list of EV and charger models that ev.energy can currently connect to using the embedded internet connection within the vehicle/charger — but only if the internet connection has been enabled by the manufacturer and/or the driver.
Supported Chargers
Alfa Romeo
Audi
BMW
Cadillac
Chevrolet
Dodge
Fiat
GMC
Hyundai
Jaguar
Kia
Land Rover
Lexus
Mazda
Mercedes-Benz
Mini
Nissan
Porsche
Ram
Rivian
Subaru
Tesla
Toyota
Volvo
Volkswagen
Even if your EV has telematics capability, the auto manufacturer may still require you to pay for a connected-car subscription package to enable internet access.
Every EV has connection capabilities, either directly through the manufacturer's connected-car subscription package to enable internet connectivity, or through an internet-connected home charging station.
While some auto manufacturers offer subscription packages at no cost, others require drivers to purchase a paid subscription package and the cost can vary by manufacturer and dealership. The subscription costs must be borne by the customer and ev.energy is not liable for covering any of these costs.
ev.energy will engage with auto manufacturers and dealerships about these subscription costs, which we recognize may create financial barriers to participating in our program.
More details can be found on your EV manufacturer’s website:
- Audi
- BMW
- Cadillac
- Chevrolet
- Chrysler
- Ford
- Hyundai
- Mini
- Nissan
- Rivian
- Tesla
- Toyota
- Volvo
To check whether your EV has the capability to connect to the internet, enter your VIN (or select your vehicle make, model and trim) into this tool (do not proceed with creating a connected services account, you’ll need to do this within the ev.energy app).
Important: Please note, even if your EV has telematics capability, the auto manufacturer may still require you to pay for a connected-car subscription package to enable internet access.
You’ll need to set up a Toyota Remote Connect account for your vehicle. You can find instructions for doing so at this link.
Please note that you’ll need to set up your account with an email address and a password. Google Single Sign-on and Phone Number-based logins will not work.Once this is done, please check that:
- You can use your Toyota email and password to log into your Toyota account on the web, as well as through the Toyota mobile app on either an iPhone or Android device/
- Your vehicle is present in both locations.
- You can view your current battery/charge levels, along with other vehicle data through the Toyota web or mobile app.
You should then be able to select Toyota as your EV and connect it through SmartCar. If you have any difficulty, reach out to ownersupport@smartcar.com for assistance.
The "Action is required" error typically comes up when Toyota wants you to either set a new password, or accept new Terms and Conditions. You’ll need to log into both the Toyota website, as well as the mobile app, in order to find and clear out any actions required.
If you receive a "Subscription Inactive" or "No Compatible Vehicles" error, you’ll need to double check:
- Whether or not your vehicle is present on the above list of compatible vehicles
- Whether or not your have an active, paid Toyota Remote Connect subscription
- Whether or not you can view updated data for your vehicle in the mobile app
- Look for the vehicle’s current location and current battery levels to ensure data is flowing
If you can see vehicle data within the app, but still cannot connect through Smartcar, reach out to ownersupport@smartcar.com for assistance.
If you charge your vehicle in an area with little or no internet connection, ev.energy cannot guarantee that your charging data will be collected accurately (or at all), and you may miss out on incentives.
Please try to charge your vehicle in an area with a reliable internet connection.
As of the end of 2022, all of the major US cellular networks shut down their 3G service, which some automakers relied on to provide internet connectivity to electric vehicles. Most modern cell phones have long since been updated to LTE/4G/5G networks, but vehicles are an entirely different matter.
You'll know if your EV was impacted by the 3G sunset in a few different ways:
- You may have been contacted by the auto dealership where you purchased your vehicle. Some dealerships are offering their customers a free or paid option to upgrade their EV's modem to a 4G modem to regain connectivity.
- You may see a notification when you open your vehicle’s mobile application. This notification will either let you know that your vehicle can no longer transmit its data, or it will give you the option to upgrade your vehicle’s modem.
- You may be able to set up your vehicle’s mobile app but get an error message any time you try to access your vehicle’s data.
If you believe you've been impacted by the 3G sunset, please reach out to your auto dealership. ev.energy is unfortunately unable to provide support on this topic.
The aim of ev.energy is to reduce electricity bills for you, and reduce CO2 emissions for the planet.
Smart charge with the free ev.energy app to earn reward points which can be redeemed for Amazon giftcards.
Earn 1 reward point for each Smart charge of at least 7 kWh logged in the ev.energy app.
Once you've earned 30 reward points, head to the Rewards tab in the app to claim a $5 Amazon giftcard!
Please note: Reward points expire after 12 months without redemption.
The final Smart Charge Hawaii program participation incentives payments will be made no later than February 2025. Please note, if you signed up for the program after November 30, 2024, you are not eligible for incentives.
We do not see or store your EV and/or charger username and password. Once you enter your username and password, we instantly exchange them with the manufacturer for a secure token that allows us to be able to continue to access your account and collect the charging data required as part of your participation in the Smart Charge Hawaii program. This token is stored securely and encrypted in ev.energy’s cloud platform, hosted by Amazon Web Services.
ev.energy will use aggregated data we collect to apply for grants and bid on utility EV charging projects that can incentivize EV drivers for grid-friendly charging behaviours.
Ideally, this data will help unlock new grants or joint-projects with your electricity utility to offer new and exciting EV charging incentives and programs you can enroll in to earn even more rewards.
ev.energy combines your charging data with that of all the other program participants and aggregates it into a set of metadata that is stored on ev.energy’s secure servers, which are hosted by Amazon Web Services.
By connecting your vehicle to ev.energy using telematics, you consent to ev.energy collecting the following data from your vehicle (at minimum): vehicle make, model, trim and year, vehicle identification number (VIN), battery size, vehicle battery state of charge, plug-in, unplug times, start and stop times of charging sessions, kWh of energy consumed by your vehicle, and vehicle charging location.
By connecting your charging station to ev.energy via the manufacturer, you consent to ev.energy collecting the following data from your charging station: charger make, model, charger serial number, and/or JuiceBox ID, plug-in, unplug times, start and stop times of charging sessions, and kWh of energy delivered via the charging station.
Once you disconnect your EV, we will no longer be able to collect charging data from your vehicle. Any data from previous charging sessions will be combined with other customers’ data and anonymized.
Should you wish to re-enroll, you will need to reconnect your vehicle to ev.energy within the Account section of the app.
